FAQs pharmacy
pharmacy

What if my GLP-1 medication is lost, damaged, or stolen?

Lost, damaged, or stolen GLP-1 medications create challenges but have solutions. First, contact your pharmacy immediately - they can check if early refill is possible or if your insurance allows override for lost medication. Most insurance plans allow one early refill per year for lost medication, though you may pay full price. File a police report if stolen - some insurers require this for replacement. If medication was damaged (exposed to heat, frozen, dropped), don't use it - contact the pharmacy for replacement guidance. Manufacturer patient assistance programs sometimes help with replacement doses. If you can't get immediate replacement: contact your prescriber to discuss whether dose interruption is safe or if temporary alternatives exist. Missing one weekly dose won't cause major problems, though you may notice increased appetite. Don't try to 'catch up' by taking extra doses when you get replacement. Keep medication in consistent locations to prevent loss. Consider insurance for expensive medications if you travel frequently or have circumstances increasing loss risk.

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